Exchange & Refund Policies

At Coarix Leather, we strive to ensure your satisfaction with every purchase. We understand that situations may arise where a refund or exchange is necessary. Please review the following terms and conditions regarding our refund and exchange policy:

Incorrect Orders:

If you receive an incorrect order from our end, we will cover the delivery fee for returning the product and accept the return or exchange without any additional charges.

Change of Mind:

In the event that you receive the exact product you ordered but decide to return or exchange it due to a change of mind, you will be responsible for the delivery charges.
Despite this, we will gladly accept the return or exchange under these circumstances.

Timeframe:

Our refund and exchange policy offers a 7-day window from the date of delivery for eligible returns or exchanges.
To qualify for a refund or exchange, the product must remain unused and in its original condition with all tags and packaging intact.

Process:

To initiate a refund or exchange, please contact our customer service team within the specified timeframe.
Provide details of your order, including the reason for the return or exchange.
Our team will guide you through the process and provide instructions for returning the product.

Refund Method:

Refunds will be processed using the original payment method used for the purchase.
Please allow up to 7 business days for the refund to reflect in your account after the return has been processed.

Exclusions:

Certain products may be excluded from our refund and exchange policy due to hygiene reasons or if explicitly stated at the time of purchase.
Customized or personalized items may not be eligible for return or exchange unless they are defective or damaged upon arrival.

Final Decision:

Coarix Leather reserves the right to make the final decision regarding refunds and exchanges based on the circumstances of each case.

By making a purchase on our website, you agree to abide by the terms and conditions outlined in this refund and exchange policy.

If you have any further questions or require assistance, please don’t hesitate to contact our customer service team.

Thank you for choosing Coarix Leather. We appreciate your business and aim to provide you with a seamless shopping experience.

Exchange & Refund Policies